Thermador Gas Ranges (Faulty EXTRALOW feature)
The firm, on behalf of a client, is investigating the allegedly faulty low burners (or what the company refers to as the EXTRALOW feature) on several models of Thermador's high end gas ranges. The EXTRALOW feature is specifically designed to produce a small and constant amount of heat by cycling on and off. Allegedly the lighting mechanism is defective and the ignition starter frequently fails. Thermador markets this feature explicitly and prominently as an attraction for home chefs to keep foods such as fondue and sauces at low temperatures. However, these burners are allegedly unreliable in either lighting or maintaining low temperature and are in frequent need of repair and/or replacement. Our investigation suggests that defective parts include Thermador’s patented simmer control potentiometer, igniter switch and motherboard. Consumers are frustrated by their inability to find these alleged defective parts through Thermador and their related maintenance companies. Repair costs run anywhere from $150 to $400, and many complainants reported that they needed multiple repairs.

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Overtime Pay for Employees Working in the Technology Field
Chavez & Gertler represents technology workers who have allegedly been wrongfully denied overtime compensation. Under the Fair Labor Standards Act ("FLSA") and various state laws only a narrow subset and small minority of technology workers (who make over $100,000 per year and are involved in software development or other independent creative work, such as coding or architecture design) are exempt from overtime regulations and may not be entitled to overtime. But the vast majority of technology workers, regardless of how they are labeled or paid (e.g., by salary or hourly) are entitled under state and federal law to overtime pay.

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Defective Technology Products and Components
Chavez & Gertler attorneys have represented consumers who have purchased allegedly defective products and services including computers (Hewlett Packard), camcorders (Sony and JVC), marine engines (Mercury Marine), inkjet printers (Hewlett Packard), roofing shingles (Certainteed) and voice over internet protocol phone service (Vonage). The firm has developed significant expertise in analyzing how to quickly master the technology and the precise cause of these alleged defects or malfunctions. Armed with that knowledge, and its vast litigation expertise, Chavez & Gertler attorneys have served consumers well by successfully negotiating settlements with manufacturers that include real and valuable relief, such as extended warranties, reimbursements for out of pocket expenses, cash compensation and even product replacement.

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